Shopping Cart  |  Customer Service           Login  

You have 0 item(s) in your Shopping Cart  
 
   
 
 
Home
Why Plum Creek Seedlings
Suggest Trees For My Location
Hardwood Seedlings
Pine Seedlings
Containerized Seedlings
Large Orders
FAQs
Seedling Care
Shipping Info
Contact Us
Your Account
Order Status/History

Plum Creek Timber Company, Inc.

Privacy Policy

At Plum Creek Timber, we care about your right to privacy, and we understand that visitors to our Web site need to be able to control the uses of their personal information. In order to protect the privacy of our users, Plum Creek Timber has adopted the following measures to protect your privacy in connection with your use of our Web site:

 

I. Personally Identifiable Information Collected

            Accounts.  When you set up an account on the Web site, we may ask for your first and last name; billing address; shipping address(es) email address and phone number. Once you are registered, you can update your profile.

            Purchases.  When you purchase an item on the Web site, we may collect the information described above as well as necessary financial information (i.e., your credit card number).  We use your financial information only to process the sale and to provide you with information about your order and its status. We use third parties to accept and process credit card payments for purchases on our Web site.

            IP Address.  An IP address is a unique string of numbers assigned to your computer by your Internet service provider.  Web site servers automatically identify your computer by its IP address.  We will use your IP address to help diagnose problems with our server and to administer our Web site.  Your IP address also may be used to gather broad demographic information.

            Cookies .  A cookie is a text file stored on your computer's hard drive when you visit certain Web sites. Web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons. You may set your browser to reject all cookies and still view our Web site, but because our online ordering system requires cookies, you will not be able to order online.  However, you can still place an order by phone, fax or mail.

 

Be aware that any advertisers and partners may also use their own cookies.  We do not control the use of those cookies and expressly disclaim responsibility for information collected through them.

 

II. Use of Personal Information

            Customized Experience.  We gather your personally identifiable information to provide you with a customized experience on our Web site.  Your personally identifiable information helps us tailor the content, goods and services to your current and future needs.

 

            Email.  If you register with or make a purchase on our Web site, we may occasionally send out emails, including newsletters offering more great deals. Our newsletters may contain code that enables our database to track your usage of the newsletters, including whether the email was opened and/or what links (if any) were clicked.  We combine this information with other information we have about you and may use it to improve your experience with our Web site and/or provide customized email communications to you.

 

III. Sharing of Personal Information

            Plum Creek Timber does not share with any third party any personal information that can readily identify any user (aside from entities that perform services for us, such as processing credit card payments, that are either bound to comply with our privacy policy or have privacy policies that protect your information) unless you have “opted in” to such sharing.

 

            Plum Creek Timber fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Plum Creek Timber reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of Plum Creek Timber, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Plum Creek Timber also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

 

            We may share broad demographic information that does not identify you as an individual (unless we let you know that at the time of collection or we have your permission) with third parties, but we will provide those third parties with aggregate information only.

 

IV. Options to Control Personal Information

 

            Communications.  If you would rather not receive emails or newsletters from us, please let us know by contacting us at the addresses provided below.

 

            Updating Profile.  You may update your profile at any time by visiting http://www.plumcreektrees.com and updating your account information.

V. Security; Links

 

            Security.  Plum Creek Timber’s Web site is equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.  Credit card information collected by Plum Creek Timber is encrypted through SSL before it is transmitted over the Internet. Although we exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure.

 

Links to other Web sites.  When you click on links (including advertising banners), that take you to third-party Web sites, you will be subject to such third parties' privacy policies. While we support the protection of privacy on the Internet, Plum Creek Timber expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of personal information by third parties.

 

Vi. Children’s Personally Identifiable Information

            Our Web site is not directed to children under the age of 13.  We respect the privacy of parents and children and are committed to complying with the Children’s Online Privacy Protection Act.  Plum Creek Timber does not knowingly collect or use any Personal Information from children younger than 13 years of age without obtaining verifiable parental consent.

 

VII. Contacting Plum Creek Timber

            To contact Plum Creek Timber, please contact us via email at TreeSales@PlumCreek.Com, on our Web site at http://www.plumcreektrees.com or by postal mail at:

Plum Creek Timber Company, Inc.

999 Third Avenue

Suite 4300

Seattle, WA 98104-4096

 

VIII. Acceptance of Privacy Policy

            Your use of our Web site, including any dispute concerning privacy, is subject to this privacy policy and the terms of use.  BY USING OUR WEB SITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR TERMS OF USE.  Our Privacy and Child Protection Policy is subject to change at any time. In the event of any change, we will post the revised privacy policy on our Web site with a link on our home page.  Your continued use of any portion of our Web site following the posting of any updated privacy policy will constitute your acceptance of those changes.

 

IX. Effective Date

            This privacy policy was last revised on December 6, 2005.